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Flix FAQ.

General questions

What is Flix?

Flix is a story development hub designed to promote and enhance fast-paced creative collaboration across departments and locations. Well-suited for teams of every size, Flix is a fast, efficient solution for iterative story development in animation, VFX and gaming. It unifies processes with multi-application links, allowing teams to streamline existing workflows, avoid costly rework during production and focus more on the creative tasks they enjoy.

What third-party applications does Flix integrate with?

Flix 6.0 integrates Adobe Photoshop and Premiere, and Apple Final Cut Pro. We'll also add Avid Media Composer and Toon Boom Storyboard Pro integrations in future releases.

Purchasing and licensing

Can I rent Flix?

Existing customers can rent individual Flix seats on a quarterly basis.

How many machines can I install my license on?

Each Flix license may only be installed on a single machine, though you can transfer a license to a different user.

Learning and support

What's the best way to get Flix support?

You can get support directly through your Flix App by clicking “Help” and then “Contact Support.” Also, the Community can be a great resource for troubleshooting and gaining advice from creative peers.

How do I get started with Flix?

Flix includes an online help. You can access it directly in-app via the "Help" menu.

 

Meet our support team

With the best support team around (or so our customers keep telling us), we're easy to contact, and dedicated to delivering a quick response when you need a hand.